*NEW Vivienne Headband
14k gold plated star pendants on ribbon closure.
Photo by Sara Donaldson.
Terms & Information
By submitting your order you agree to the ordering terms below.
Orders, Delivery, & Cancellation
Orders will only be honored if they are placed and paid for via this online "Shop" or through firstname.lastname@example.org. We will not honor orders placed via social media. All orders take between 4-12 weeks to ship and additional time for delivery depending on the delivery service selected by you. Orders are processed Monday-Friday from 9am-3pm EST. Orders placed after 3pm on Friday will be processed for production the following Monday. We are not responsible for any damage incurred during delivery.
Please contact us prior to ordering if you should need a rush order. **A rush order is any order that needs to ship within 4 weeks. Email us at email@example.com if you should need an item faster than 4 weeks and we will do our best to accommodate your request. A rush fee of $35 is charged for all rush orders.
Return & Cancellation Policy
No cancellation or returns as each design is hand crafted just for you. We do not accept cancellations or returns once an order has been placed as we have put it into production.
Duties & Taxes
International orders are responsible for all duties & taxes.
We accept Visa, MasterCard, AMEX, & PayPal. PayPal offers financing options should you want to pay for balance over time. You may pay your balance via PayPal even if you do not have a PayPal account. A link to a payment screen is available directly from our online account invoice. PayPal is a secure payment processing method.
Product Materials and Production
We design with a variety of the best materials including Swarovski crystal and pearls, freshwater pearls, glass pearls, crystal, French lace, metal plating, silk & satin ribbons and fabrics. Our designs are produced in the USA.
Please contact us at firstname.lastname@example.org for custom design requests and cost.
We regularly check the email email@example.com. Please contact us via this email address and we will respond within 24 hours, Monday-Friday from 10am to 3pm, excluding holidays and weekends.
Social Media Communication
Communication via social media outlets will be directed to our email at firstname.lastname@example.org.